FAQ: Pythos Tabletop RPG
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

I'd like a large number of card decks as add-ons, but international shipping sucks. Can you cut me a deal?

Yes! (but please message me when you take this deal to avoid confusion later on)

Shipping costs are tricky, but I did some math and I can make it work out for you: If you back at a pledge level that has its own shipping cost ($25 and up), AND you pay shipping for one more pack of cards, you can get as many more packs of cards as you’d like without paying more for shipping.

For example: You pledge for the Game Master Package at $60 + $29 worldwide shipping, plus you add 6 sets of Action cards and 1 set of Maneuver cards for $60 + $12, plus $11 shipping for one of those add-on decks. That totals to $172, and you save $66 on shipping. (Obviously those shipping numbers are lower if you’re in Canada)

Unfortunately, this deal only works for card deck add-ons. Unless I figure something else out, you’ll still have to pay full shipping for add-on books.

Last updated: August 28, 2017 15:05

Is the international shipping tax-free/customs-friendly?

Unfortunately no. Most fulfillment companies that are capable of “customs-friendly” shipping have minimum order quantities. The rest are not worth the extra cost.

If we reach 500 backers recieving a physical product ($25 and up), we can almost certainly offer customs-friendly shipping to most countries, including the EU.

If you know of a good fulfillment company that we may not be aware of, that doesn’t have minimum order quantities, give us a message so we can check them out.

Last updated: August 28, 2017 14:45

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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